We solely use the personal information you gave us to process your order.

All customer information will be stored and processed by us in compliance with relevant regulations of the German Federal Privacy Act and the Teleservices Data Protection Act – actually, it is NOT stored at the webserver, it is transmitted through the filled-out form to us and stored at a private PC, used to handle the order.

You have anytime to get freely informed about your stored data, as well as the deletion. This just needs your request by mail.

We don’t share your personal data including your home address and e-mail address without your explicit and revocable consent to third parties.
Excluded from this are our service partners, who need information for order processing, e.g. the German Post and the cooperating Post Company in your country.
In these cases, the amount of information is limited to the necessary minimum.

No data concerning you and your order(s) are used or passed for advertising purposes, market research, etc.


Data protection regulation for citizens of the European Community

On May 25m 2018, a new EU General Data Protection Regulation (GDPR) entered into force in the EU. The GDPR was already issued in 2016 by the EU and is intended to provide a uniform guideline for the protection of private and personal data. Affected are companies as well as public institutions that store or process personal data. There are no exceptions for companies or industries of different sizes. Moreover, not only companies that are based in the European Union are affected, but also all other companies who save and process such data from EU citizens.
Therefore, below the corresponding declaration for this website “HG-SHOP.”

Our GDPR-compliant data protection declaration

Responsible authority in terms of the data protection laws, in particular the EU Data Protection Regulation, is:
Hannelore Goos (see also: Imprint)

Your rights as involved person

Under the contact details of our data protection authority (see above) you always can exercise the following rights:

– Information about your stored data and their processing,

– Correction of incorrect personal data,

– Deletion of your stored data,

– Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,

– Objection to the processing by us of your data and

– Data portability, if you have consented to the data processing or have concluded a contract with us.

If you have given us your consent, you can withdraw it at any time with effect for the future.

You can always contact the supervisory authority of the EU country you are a citizen of, responsible for you with a complaint. Your competent supervisory authority will depend on the state of your domicile, work or alleged violation.

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy. A transfer of your personal data to third parties for purposes other than those mentioned does not take place. We only share your personal information with third parties if:

– You have given your express consent to

– the processing is required to execute a contract with you,

– the processing is necessary to fulfill a legal obligation,

– processing is necessary to protect legitimate interests and no reason exist to believe that you have an overriding legitimate interest in not disclosing your information.


Like many other websites, we also use “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system and your connection to the Internet.

Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.

Our set Cookie also prevents you to completely register again at your next login and order.

In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can disable the use of cookies at any time through the settings of your browser. Please use the help features of your internet browser to find out how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Registration on our website

There is no option to register at our website. In the order form some of your personal information will be collected, such as name, address, contact and communication information such as e-mail address, and is transmitted to us by email – it is not stored at the server!
Of course, on request, we also provide you with information about the personal data we have kept from the order form at our private computer. We are happy to rectify or delete these at your request, as far as no statutory storage requirements preclude. To contact us in this context, please use the contact details given at the end of this Privacy Policy.

Deletion of customer data

HG-SHOP will save your order form information at a private computer. We handle the following deletion rule:

Two years after your last order, your data will be deleted from our private computer.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Contact form

If you have questions of any kind contact us by e-mail or contact form, give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request your personal data will be deleted automatically, unless you registered yourself at our site as a customer.

Social plugins

Our websites use social plugins of the providers listed below. The plugins can be recognized by the fact that they are marked with the appropriate logo.

These plug-ins may be used to send information, which may include personal information, to the service provider and may be used by the service provider. We prevent the unconscious and unwanted collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only through this activation of the plugin is the detection of information and its transmission to the service provider triggered. We do not collect personally identifiable information by means of social plugins or their use.

We have no control over what data an enabled plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the services of the provider will be expanded and at least the IP address and device-related information will be collected and used. It is also possible that the service providers try to save cookies on the computer used. Please refer to the privacy policy of the respective service provider to see which specific data is collected here and how it is used. Note: If you are logged in to Facebook at the same time, Facebook may identify you as a visitor to a particular page.

We have integrated the social media buttons of the following companies on our website:



Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the latest legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.
Questions to the data protection officer
If you have any questions about privacy, please contact us by e-mail:

This information in English is a service to you. It is not binding, because that applies only to the corresponding text in German – our servers and this website are subject to German laws, and so only the German text is authoritative and decisive.